Thank you for booking an appointment at Yots Hair, we can’t wait to see you in the salon! We strive to make your experience as a client as comfortable as possible – to ensure your appointment runs smoothly, please consider the following.
Cancellations: We understand that sometimes you will need to rearrange your bookings. As a courtesy to other clients, and our team, we ask that you advise us (at least) 24 hours in advance should you need to cancel or reschedule your appointment.
Timeliness: We value both your, and our team’s time, and make an effort to avoid long waiting periods in the salon. We request that you arrive 5-10 minutes early for your appointment so that we can settle you beforehand. As a courtesy to all our clients, late arrivals may result in your appointment time being reduced. If you are more than 15 minutes late, we may need to reschedule your appointment. If possible, please let us know if you are running late so that we can do our best to accommodate you, and avoid disappointment.
Allergies: Please advise our team about any product allergies, skin conditions or dermatitis before we begin your appointment. If possible, please let reception know upon booking.
Confirmation: Your booking will be confirmed by a courtesy text message 24 hours prior to your scheduled appointment. Please respond with an ‘A’ to automatically confirm your booking with our computer system.
Children: Children are welcome at Yots Hair – however please be mindful of other clients. Children remain your responsibility at all times.
We love getting feedback from clients – please direct any specific enquiries or comments to firstname.lastname@example.org.
I want to go blonde – how much will it cost?
It is difficult for us to give exact quotes over the phone or email without meeting you in person and seeing your hair. The price of your service can be affected by your hair type, thickness, length and condition of your hair, and vary again depending on the specific colour you want to achieve. We are happy to book you in for an initial consultation with one of our experienced stylists before commencing the colouring process, to give you a better estimate on price. For general pricing information, click here.
Can I book an appointment online?
Yes! Fill out our online booking form here, or send an email to email@example.com if you have specific questions or requirements.
Do you carry any paraben, sulphate or cruelty free haircare products?
We carry the full Kevin.Murphy haircare range at both Yots Hair salons. Kevin.Murphy products are made from sustainable and renewable resources where possible and contain natural antioxidants, pure essential oils and plant extracts. Kevin.Murphy products are sulphate and paraben free, and cruelty free. For more information, visit kevinmurphy.com.au.
Do you open on weekends or late nights?
Both our Hyde Park and North Adelaide Salon trade on Saturdays (8.00am – 5.00pm) and Thursday nights (9.00am – 8.30pm). We do not trade on Sundays.
What are your opening hours?
Mon – Wed: 9:00 am – 5:30 pm
Thu: 9:00 am – 8:30 pm
Fri: 9:00 am – 5:30 pm
Sat: 8:00 am – 5:00 pm
I want to purchase a salon gift voucher from your online store – how long will it take to arrive?
As a general rule, we send out gift vouchers purchased from our online store by post on the next business day. Please allow 3 – 4 business days for arrival if you live in Adelaide. All vouchers will be sent to the address of the purchaser, unless a request is made otherwise.
Read our salon hygiene policy here.